Why Heartland?

Our Satisfaction Guarantee

Heartland Foods guarantees that our Farm-Sourced product line is 100% chemical-free with no additives. Furthermore, all frozen foods and groceries are guaranteed to be the finest quality available. In addition, if any of our Beef, Poultry, Pork Or Seafood products do not meet your complete satisfaction, then we will exchange it at no extra cost.

What this means to you is risk-free eating. If you don’t like the taste of something, we have a toll-free number you can call, even if it’s 2 years down the road!

For up to six months after delivery, Heartland Foods, Inc. will replace or exchange any food product that does not meet with your family’s complete satisfaction.

Heartland Promise

Always Humane, Responsibly Raised

Our foods are sourced from farms that use humane animal raising and handling practices. In fact, our chicken comes from the first farms to ever be certified humane and our cattle are grass-fed right here in the USA.

A True Never Ever Program – The Heartland Promise

NO Antibiotics EVER
NO Steroids EVER
NO Preservatives EVER
NO Chemicals EVER
NO Growth Hormones EVER

Eliminate the time you spend in the grocery store. Discount membership options available.

FAQs

About Our Food

Where does Heartland source its food?

Almost all of our all-natural and organic meats and vegetables come single-source, from top-quality farms located right here in the good old USA. Although, we do have a few other sources due to our high-quality standards. For example, seafood and various exotics come from all over the world depending on where the highest quality products can be sourced from. For more information, check out Our Farms

Are the farms local?

Finding quality food means finding quality farms. We only source from farms that meet our rigorous quality standards. When we can work with a local farm we do. For example, our poultry comes from a family farm in the rolling hills of Pennsylvania. While local is important to us, the very best quality for our families and yours is most important.

What makes your food delivery service better?

We are the only home food delivery service in our area that develops customized menus based on family size, portion sizes, nights per week cooking at home, allergies, dietary restrictions, and more. We even customize ounces, thickness, bone-in or boneless, skin-on or skinless. Since no two families eat the same, no two custom food plans will be the same! Consider us your custom butcher.

Defrosting Product

Our packaging is environmentally friendly and biodegradable! However, it’s important to note that when thawing our individually packaged products, the packaging may become permeable. If you choose to thaw them in water, there’s a possibility that water may penetrate the packaging. Alternatively, if you prefer to thaw them in the refrigerator or at room temperature, some juices may leak out.

For a quick thawing method using water, we highly recommend placing the product in a Ziploc bag before submerging it. Our food is exceptionally pure, allowing you to reuse the same bag multiple times if you rinse it out after each use. Please note that this recommendation excludes seafood. Thawing seafood in its original packaging allows it to rest in its natural juices, enhancing its flavor. To thaw seafood, we suggest running the package under warm water to loosen it from the seal, and then promptly removing the contents from the packaging for defrosting on a countertop or in the refrigerator.

Nutrition, Diets, & Menu

My family has dietary restrictions, will your service work for us?

Almost definitely! Our Wellness Consultants will work with you to create a fully customized menu from our list of more than 2,000 products including products that are all-natural, organic, non-GMO, gluten-free, paleo- and keto-friendly, and our all-natural product line comes with the Heartland Promise of no antibiotics, no steroids, no preservatives, no chemicals, and no growth hormones.

Do you have meal plans for vegetarians?

At this time we do not offer exclusively vegetarian or vegan menu plans. Animal proteins (beef, poultry, seafood, etc.) are prominently featured as part of a balanced diet in our custom menus. However, our service does offer enough flexibility to accommodate individual family members with vegetarian or vegan preferences; just not full vegetarian orders.

Do you have Kosher/Halal food?

We make no special provision to provide foods or menus which strictly conform to Kosher or Halal standards.

Vacuum Seal: What's Okay?

Sometimes, the vacuum seal on your product might loosen, but there’s no need to worry. Our packaging doesn’t use any adhesives, so this occurrence is not uncommon. As long as your products stay frozen, they will maintain their quality and taste, especially our all-natural vegetables. Rest assured, our commitment to food quality is unwavering, and we guarantee it 100%. Should you require any assistance or have questions, please don’t hesitate to reach out to our Customer Service team at (800)-492-5592. We’re here to help.